Program Management Plan

PMP Components

Our PMP contains the following:

Scope Management
Requirements Management
Schedule Management
Cost Management
Quality Management
Stakeholder Management
Communications Management
Risk Management
Opportunities Management; and
Subcontractor Management

Performance Ratings

Team Toro earned “exceptional” ratings with the Department of Interior, Fish and Wildlife Service for a design/build bridge project (high complexity).
Team Toro earned “excellent” ratings with the U.S. Department of Treasury for a design/build security project (high complexity).
Team Toro earned “outstanding” ratings with USACE for a design-build new building project (government project office) (medium complexity).
Team Toro earned “excellent” ratings with NAVFAC for the renovation of a fully occupied NOSC facility (medium complexity).
Team Toro earned “exceptional” ratings with the Department of Interior for a design/build spillway project (high complexity).
Team Toro earned “excellent” ratings with the Texas Air National Guard for a design/build office project and runway repair at Ellington Field JRB.

Agency Comments

“…no significant weaknesses identified."

"...provided outstanding customer support during the construction period...able to work with the customer's demanding reservist drill schedule...willingness to strive for excellence even when faced with poor conditions.”

“…work was executed effectively and efficiently throughout performance...able to manage their job site while the building was still occupied and running at 100% capability."

"...cooperative and dedicated to providing a quality product within project funds and schedule."

"...completed the project ahead of schedule, without modifications and below the projected budget.""

"...they were very professional and responsive in our meeting, phone calls, and emails."

"...left a 'clean' project - cleanup on daily basis resulted in no complaints from the staff."

"They continually kept the Project Manager informed of the progress of the project. The FWS would definitely want them for our next available project."

"...exceptional performance...quality product within project funds and schedule. Highly complex construction."

Program Management Plan

1. SCOPE MANAGEMENT

Toro's scope management involves gathering information required to start a project and understanding the features the project would have that would meet its stakeholder requirements. This includes both Project Scope (i.e., work that needs to be accomplished to deliver a product, service, or result with the specified features and functions) and Product Scope (i.e., features and functions that characterize a product, service, or result).

2. REQUIREMENTS MANAGEMENT

For every construction project, we document, analyze, trace, prioritize, and agree on the Project’s requirements which allow us to control change and communication for the Project stakeholders. Requirement Management is a continuous process throughout the Project.

3. SCHEDULE MANAGEMENT

Notably, Toro has completed every federal project on schedule. We accomplish this goal by implementing an Integrated Master Plan (IMP) and an Integrated Master Schedule (IMS): (a) Integrated Master Plan.

The IMP provides checkpoints and significant milestone events, maturation points in schedule for period of performance (such as prescribed dates and intervals in design-review) for clear entrance and successful exit dates; and (b) Integrated Master Schedule.

The IMS outlines avenues for achieving our requirements with a traceability matrix, including a mitigation plan for any deviations.

4. COST MANAGEMENT

At the beginning of every project, we prepare a cost performance index. We further prepare EACs (estimate-at-complete) that analyze actuals-to-date compared to planned-spending (underruns), analyze deviations, and institute implementations of adjustments.

Our plan also identifies and analyzes overruns and OTBs (over-target baseline) and helps in the preparation of mitigation strategies.

5. QUALITY MANAGEMENT

Our PMP contains a Program Quality Assurance Plan (PQAP) that guides both the project’s technical compliance and ongoing quality.

Our Three-Phase Quality Control Plan (TPQCP) that has a proven track record of early identification and resolution of program variances, including rapid in-the-field changes for unforeseen events such as change orders and Type-I and Type-II differing site conditions.

6. STAKEHOLDER MANAGEMENT

Toro understands that a critical component any Project's successful delivery is stakeholder management. Stakeholders are any individual, group or organization that can affect, be affected by, or perceive itself to be affected by the Project.

Toro creates positive relationships with stakeholders at the onset of the Project and continues to do so by meeting or exceeding the Project's agreed expectations and objectives.

7. COMMUNICATIONS MANAGEMENT

Communications Management. Toro’s communications management insures a clear and consistent message for all involved parties (i.e., the Government and all stakeholders, infra-firm team members, and all subcontractors, vendors and suppliers).

Toro engages in systematic planning, implementation, monitoring, and revision of all channels of communication within our organization and between other organizations - including the organization and dissemination of new communication directives, chain-of-command communication flow, internal and external communications directives, including online communication.

8. RISK MANAGEMENT

Our risk management includes the identification, assessment, and prioritization of risks (defined in ISO 31000 as “the effect of uncertainty on objectives”) followed by coordinated and economical application of resources to minimize, monitor, and control the probability and/or impact of unfortunate events and/or to maximize the realization of opportunities (see para. 9, below).

Risk management’s objective is to assure that uncertainty does not derail the Project’s successful and timely completion and includes a mitigation strategy for each identified risk in a “worse case” scenario prior to the Project's commencement.

9. OPPORTUNITIES MANAGEMENT

Toro’s PMP also includes an opportunities management plan where opportunities are identified and analyzed. We outline a handling plan for implementing any opportunities including a decision tree identifying the risks involved in the opportunities' implementation.

10. HIRING AND RETENTION OF KEY PERSONNEL

Most of our key management and key personnel has been in place for over a decade. How do we accomplish this goal?

First, by thoroughly vetting a potential employee to ensure that candidate is good fit for our organization and is eminently qualified for their position and responsibilities.

After a candidate's hire, Toro employs the following Retention Strategies:

Providing positive feedback, encouraging creativity, fostering workplace respect, providing opportunities to grow, earning trust, encouraging constructive feedback, fostering an "every team member counts" environment, challenging in a balanced way, encouraging a healthy work-life balance, connecting with our team, offering competitive salaries and hour wages, avoiding sudden changes in the workplace, creating a clean and safe environment, providing the tools to succeed, providing adequate rest periods, and giving appropriate and consistent bonuses.

11. SUBCONTRACTOR MANAGEMENT PLAN

We further institute a Subcontractor Management Plan (SMP) to ensure all subcontractors are delivering their portion of work on-schedule and in high-quality. Toro accomplishes this by establishing an onsite project office to effectively support the needs of the subcontractors. We provide our subcontractors clear directives including educating them on the overall SOW, their specific Project roles and responsibilities, scheduling, budget, QC, and effective channels of communications. We also conduct Milestone Reviews and QA Reviews for each definable feature of subcontractor work.

Program Management Plan

PMP Components

Performance Ratings

Agency Comments

Program Management Plan

NAICS Codes

Design/Build

Safety/QCM

Toro's Verified Credentials

Our Capability Statement

Toro Defense Contracting, LLC